Jive

Move your phone system to the Cloud

Your Phone System in the Cloud

 

Jive Communications provides Cloud-based phone systems and Unifed Communications solutions to businesses of all sizes.

 

Your business is complicated enough. Let Jive handle your phone system and deliver enterprise PBX features at a dramatically lower cost of ownership than your current system.

Born in the Clouds

 

Jive solutions are delivered via Jive Cloud, our hosted services platform. A true cloud-based architecture, Jive began in the Cloud and didn't have to migrate there from expensive legacy systems. Jive Cloud has industry leading:

 

Reliability: Housed in Multiple SSAE16 datacenters across the world, Jive Cloud provides redundancy and high availability on a distributed platform.

 

Flexibility: Control all system configurations and make moves, adds and changes in realtime using Jive's onlIne administrator portal.

 

Scalability: Jive can serve thousands of users on a single, consolidated system that has unlimited capacity for growth.

 

Interoperability: Based on open standards and commodity hardware, Jive provides API access and integrates seamlessly with leading CRM, ERP, and other third-party software.

Phones are Easy Again

 

Installation of your Jive Voice system could not be simpler. All phones come preconfigured for easy Plug-and-Play connection to your network.

 

All moves, adds and changes can be made from our online portal with intuitive drag-and-drop controls. Jive Voice can also work with your existing Internet.

 

Jive Voice is compatible with SIP-based phones hardware from leading manufacturers including Polycom, Panasonic, Cisco, VTech, and Yealink. This allows flexibility to bring your own devices or purchase them

through Jive.

 

Choose from phones that inlude features like LED touchscreens, wireless handsets, Bluetooth capabilities, USB ports, end even antibacterial plastics. These phones (and many more) are available through the Jive website, complete with warranty and 24/7 customer support.

Umlimited Options

 

Typically, on-premise solutions (and some other hosted solutions) charge separately for specific features and the number of users. With these companies, a charge is incurred for the voicemail feature and the amount of voicemail boxes used, separate from their basic phone service.

 

Unlike these pricing models, Jive offers you unlimited voicemail boxes, auto attendants, dial plans, conference bridges, local and long-distance calls, schedules, playlists, messages, and more in the all-inclusive, predictive monthly cost. Create exactly what you need; it's all included.

Call Analytics

 

You can't manage what you can't measure. Jive's Call Analytics allow administrators to quickly see traffic patterns, allowing for more efficient use of resources, better training, and proper scheduling.

 

Call Analytics include geography-based heat maps, time-of-day histograms, detailed user statistics, and basic call logs. Advanced filters can be applied to sort data by call count, time of day, duration, location, DID, users,

ring groups, and more.

 

Call Analytics are available in the Jive administrator portal at no additonal cost.

 

BASIC VOIP FEATURES

Auto-Attendants

Barge

Call Analytics

Call Logs

Call Monitoring

Call Recording

Call Reporting

Conference Bridge

Conferencing (3-way)

Corporate Directory on Phone

Custom Greetings

Custom Messages

Custom Hold Music

Custom Schdules

Dial by Extension

Dial Plan Editor

Dial-by-Name

Dial-by-Name Directory

Direct Inward Dialing

Direct Outward Dialing

Extension Dialing

Fax to Email

 

 

 

Inbound Call Filters

Individual Call Logs

Intercom

Last Number Redial

Line Failover

LDAP Integration

Local & LD Dial-Tone

Local Directory on Phone

Message Waiting Indicator

Paging

Presence Monitoring

Ring Groups

Speed Dial

Spy

Unlimited Auto Attendants

Unlimited Extensions

Virtual Fax

Voicemail

Voicemail to Email

Web-Based Admin Portal

Web-Based User Portal

Whisper

 

CALL MANAGEMENT FEATURES

Auto-Divert

Auto-Reject

Call Forwarding

Call History

Call Hold

Call Park/Pickup

Call Queues

Call Routing

Call Transfers

Call Waiting

Caller ID

Do Not Disturb

Extension Transfers

Find Me/Follow Me

Missed Call Indicator

Multiple Calls per Line

 

CALL CENTER

Advanced Ring Strategies

Agent Login/Log out

Customer Queue Hold Message

Custom Queue Hold Music

 

 

 

Escape from Call Queue

Pre-call Announcement

Queue Call Barge

Queue Call Spy

Queue Call Recording

Queue Call Whisper

Report Caller Hold Time

Unlimited Call Queues

Wait Time Announcement

 

PHONE SERVICE

Cloud PBX

International Calling*

Jive Desktop*

Mobility Softphone*

Multi-Site Compatible

Number Porting*

Toll-free Numbers*

Local Numbers*

Unlimited Domestic Usage

 

Tier 1

 

 

1-4 Users

 

29.95

per device

Tier 2

 

 

5-9 Users

 

25.95

per device

Tier 3

 

 

10-24 Users

 

23.95

per device

Tier 5

 

 

50-100 Users

 

19.95

per device

Tier 4

 

 

25-49 Users

 

21.95

per device

 

Pricing

A Fortune 500 system

without the fortune.

 

Jive charges an all-inclusive, monthly user fee for Jive Voice services and offers flexible month-to-month service contracts. With Jive, both basic and advanced PBX features are included at no additional cost. Let us earn your business with our best-in-class voice quality and reliability.

1609 Holbrook Street

Greensboro, NC 27403

(336) 378-9808 Phone    (336) 378-9819 Fax

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Copyright 2016 Service Telephone & Equipment, Inc.